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Email Writing

Intermediate

Master digital correspondence. Learn about subject lines, To/Cc/Bcc structures, and formal email etiquette.

WeightageCBSE/Cambridge: 5 Marks
Word Limit80-120 words

Syllabus Guidelines & Introduction

An email (electronic mail) is the most common form of digital communication. School syllabus focuses on writing clear, structured emails that contain standard header fields and follow appropriate digital etiquette.

Formatting Layout Blocks

To

The primary recipient's email address (e.g. manager@store.com).

Cc (Carbon Copy)

Addresses of other recipients who need to be kept in the loop.

Bcc (Blind Carbon Copy)

Addresses of recipients whose identities are hidden from others.

Subject Line

A very brief, action-oriented header (e.g., Application for Intern Position).

Salutation & Body

Greeting followed by concise, structured body paragraphs. Use bullet points for readability.

Sign-off & Signature block

Sign-off phrase, sender's name, designation, and contact info.

Essential Rules to Follow

  • Be Concise: Keep paragraphs short. Break information into logical bullet points when requesting actions.
  • Appropriate Subject: Make the subject line specific. Never send an email with a blank subject.
  • Digital Tone: Formal emails should avoid casual shortcuts (pls, thx, ttyl) and emojis.

Examiner Evaluation Rubric

Format (To, Subject, Salutation, Sign-off)1 Marks
Content and details2 Marks
Expression (Clarity, Tone, Grammar)2 Marks